Previous incidents

The issue seems to be resolved. Smaller hickups may still occur, but we are successfully able to access all our systems.

We will post the Azure post mortem once it is available under
https://docs.insitelms.net/general-information/hosting-information

We apologize for any inconveniences and hope, Microsoft will be able to fix their Front Door deployments.

All our services are now fully operational again.
Thank you for your patience and understanding.

If you continue to experience any problems, please don’t hesitate to contact us.

On October 4th and October 6th, around midnight, this automatic status page recognized certain Insite LMS services as offline (from 3 minutes to 33 minutes).
After analyzing the detailed monitoring options within our Azure environment, these instances could not be confirmed and were thus removed from this status page.

The issue with too many requests has been identified and actions were taken to update the backend. All telemetry is back to normal.

We are observing an unusual spike in requests with error 429.
If you are encountering this issue, please try again or send a ticket to our support