Insite LMS temporarily unavailable
Resolved
Jul 25, 2024 at 9:31am UTC
The post mortem report is available here:
https://docs.insitelms.net/general-information/hosting-information#id-24.07.2024-insite-lms-was-not-available
We again want to sincerely apologize for yesterdays outage (the first in many years) and we will do everything we can to avoid such a scenario in the future.
Affected services
Updated
Jul 24, 2024 at 2:35pm UTC
Everything is back online.
We will publish a Post Mortem within 24h here.
We apologize for any inconveniences! Thank you for your patience!
Affected services
Updated
Jul 24, 2024 at 1:55pm UTC
Public API and Testsystems are back online
Affected services
Updated
Jul 24, 2024 at 11:48am UTC
The web version is now back online with Dashboards, Workday Calendar etc.
Affected services
Updated
Jul 24, 2024 at 9:56am UTC
Sync is now back
We are still working on the web version (including dashboards), Email and Test systems
Affected services
Updated
Jul 24, 2024 at 9:34am UTC
Import is now back
Affected services
Updated
Jul 24, 2024 at 9:21am UTC
Our main datacenter West EU has unexplainable Network issues.
We can confirm at this moment that we didn't do any changes to our backend that would explain the network problems
Normal Login and Reports are now working. We are still working on the components which are not working at this moment.
Affected services
Updated
Jul 24, 2024 at 7:00am UTC
Normal login is possible again.
Reports, Imports, Sync, Web and Email are not available
Affected services
Created
Jul 24, 2024 at 5:30am UTC
Insite LMS is not available with all components
(Please click here to see further updates)
Affected services