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Resolved
Insite LMS was not responding
Oct 21, 2026 at 10:00am UTC
Affected services
Authenticator API
API
Report API
Import API
Sync API
User Portal
E-Mail Interface
Insite LMS Web
Public API
Resolved
Oct 21, 2026 at 11:03am UTC
One of our two backends had issues with caches. The issue resolved automatically after 30 minutes.
We are still investigating the root cause for future prevention
Affected services
Authenticator API
API
Report API
Import API
Sync API
User Portal
E-Mail Interface
Insite LMS Web
Public API
Created
Oct 21, 2026 at 10:00am UTC
Some users reported, that Insite LMS was not responding.
We started investigating immediately.
Affected services
Authenticator API
API
Report API
Import API
Sync API
User Portal
E-Mail Interface
Insite LMS Web
Public API